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Channel: brick and mortar – Supply Chain Nation
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Brick and Mortar Retail: A Risky Move for Google and Amazon?

I recently came across an interesting article in Financial Times on Amazon, Google and Microsoft attempting to move into the brick and mortar retail space. In my opinion, this is a very risky move and...

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Creating the Ultimate Customer Experience in an Omni-Channel World

Retailers: remember the good old days when you controlled nearly every aspect of the customer’s purchase journey and customer experience was relegated to in-store interaction? Those days are long gone....

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New Era of Online Retail Price Wars: Are You In?

Price wars are nothing new in the hospitality and travel industries. To gain an upper hand, these companies have been applying sophisticated price optimization technologies and algorithms to set the...

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Thinking Beyond Black Friday

Black Friday, the biggest shopping day of the year, comes with a bit of trepidation for many retailers. It’s that time of the year when shoppers get up bright and early to go stand in line in hopes of...

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Q&A Part II: Five Ways Retailers Can Put Technology to Work to Engage...

I recently had the opportunity to speak with John West, director of retail consulting at Workforce Insight, a leading provider of strategic workforce management (WFM) consulting and implementation...

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Shop.org Q&A with Scott Welty, Vice President of Retail Industry Strategy,...

JDA Software recently attended the Shop.org Annual Summit in Chicago where it demonstrated how retailers can put all-channel retail into action. Supply Chain Nation caught up with Shop.org attendee...

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How Retail Must Transform in 2014: An NRF Preview

As you prepare to head out to The Big Show at NRF, I thought it would be good to take a quick look back at the issues that shaped retail in 2013, what trends I see impacting retail in 2014, and what...

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3 Key Complexities You Must Address in Your Supply Chain in 2014 – Part I

As part of our Expert Insight series, Supply Chain Nation recently sat down with Gordon Wade, chief executive officer and director of best practices for the Category Management Association. In Part I...

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The Store is Dead; Long Live the Store!

In a recent blog post titled “Retail in EMEA: The Perfect Storm,” my colleague Lee Gill posits that the omni-channel revolution has left the retail industry facing the single largest disruption to its...

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Omni-channel Retail: A Shopper’s Perspective

A couple of weeks ago, I was out looking for separate units of a standalone refrigerator and an upright freezer and I decided to visit one of the big named retail stores. The cheerful associate in the...

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4 Consumer Trends You Need to Know Now

Consumer trends come and go, yet the value of how they impact retail remains the same. JDA recently conducted a survey of more than 1,000 consumers to explore how some of retail’s latest trends are...

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